Frequently Asked Questions
Is there a fee to become a member?
Does Relmeds.com only sell products online?
Are the products sold guaranteed?
Do the products you sell have tax seals?
What should I do if I encounter problems while placing an order?
Is the cash-on-delivery service fee fixed?
Is the 5% bank transfer discount valid for all products?
When are orders placed on weekends shipped?
Can I get information about your return policy?
Can I cancel my order?
Why does the seal or paper inside the box appear loose or improperly attached?
What is a pre-order?
When will my credit card be charged for pre-orders?
When should I pay for pre-orders if I choose bank transfer or EFT?
Is it safe to save my credit card information?
What is the maximum quantity I can purchase for a single product?